We accept returns within 30 days of delivery. To process your return, you’ll need a Javvy-issued return label. If you’re returning multiple boxes or orders, please request a unique return label for each. Be sure to provide your order number when requesting a return label to ensure a smooth process.
You can reach our team by filling out the contact form at the bottom of this page.
Additional Details
Refund Processing:
Approved refunds will be returned to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.
Unauthorized Returns:
Returns sent to our warehouse without prior approval will not be accepted or refunded.
International Orders:
At this time we do not offer refunds on international orders.
Bulk Orders:
Bulk and wholesale orders are not eligible for free returns and will be charged a restocking and shipping fee.
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